Posts tagged "Complaint"
Singapore Airlines & My Passport Fiasco

Singapore Airlines & My Passport Fiasco

For those who have been reading my Twitter feed yesterday, many of you know the harrowing experience I went through involving Singapore Airlines and my passport. Though I’m sitting pretty at the Singapore Airlines lounge now at NAIA1, I can’t help but get minor anxiety attacks when my mind looks back at (literally) yesterday’s events...
AirPhil Express and I are F.O. No More

AirPhil Express and I are F.O. No More

Last week, I was in an airline fiasco that left me F.O. (friendship over) with AirPhil Express. I wrote a formal complaint letter to their customer service  peeps and waited for a response. When I did finally get a response, after a week, the reply was incomplete and not very well thought of. I thought...

AirPhil Express Response to My Complaint

* HERE’S AN UPDATE AND A HAPPY ENDING TO THE AIRPHIL EXPRESS INCIDENT*  Last week, I had a very harrowing experience with AirPhil Express and voiced out the details alongside my formal complaint in an email to them, as well as a post on ToT. So far, after one week… this is the response I...
Formal Complaint to AirPhil Express RE 2P 930

Formal Complaint to AirPhil Express RE 2P 930

* CLICK HERE FOR THE UPDATE/HAPPY ENDING TO THE AIRPHIL EXPRESS INCIDENT* I got this at AirPhil Express’ Website. This is their Mission, in order of importance. Note #1 and #2  Air Philippines Corporation shall provide: customers with safe and reliable air transportation with the best service at the least cost; employees with career development...
When the Intangible Is More Important Than the Visible

When the Intangible Is More Important Than the Visible

Note: This entry is not about the Bohol experience. The Bohol Experience (TBE) is independent in its own rite and should not, in any way, be misconstrued as part of my review below. TBE will be dealt with I’m done reviewing my resort accommodations. Have I told you I liked to travel? Well, I do....

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