8th of 12 Holiday Goodie Giveaways: AirPhilExpress Roundtrip Ticket! (DONE)
CONGRATULATIONS to Glenn Ong! You just won the Airphil Express Roundtrip Domestic Ticket from ToT! Check your email Remember that time when AirPhil Express and I were FO? And then they totally rebounded with their personal approach to customer service that cleared them off my block-list? Well, since this holiday is all about sharing and...
AirPhil Express and I are F.O. No More
Last week, I was in an airline fiasco that left me F.O. (friendship over) with AirPhil Express. I wrote a formal complaint letter to their customer service peeps and waited for a response. When I did finally get a response, after a week, the reply was incomplete and not very well thought of. I thought...
AirPhil Express Response to My Complaint
* HERE’S AN UPDATE AND A HAPPY ENDING TO THE AIRPHIL EXPRESS INCIDENT* Last week, I had a very harrowing experience with AirPhil Express and voiced out the details alongside my formal complaint in an email to them, as well as a post on ToT. So far, after one week… this is the response I...
Formal Complaint to AirPhil Express RE 2P 930
* CLICK HERE FOR THE UPDATE/HAPPY ENDING TO THE AIRPHIL EXPRESS INCIDENT* I got this at AirPhil Express’ Website. This is their Mission, in order of importance. Note #1 and #2 Air Philippines Corporation shall provide: customers with safe and reliable air transportation with the best service at the least cost; employees with career development...
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